Terms & Conditions
By accessing or using this website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
General
- By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
- We reserve the right to update, modify, or change these terms at any time without prior notice.
Product Information
- We make every effort to display product details, colors, and images accurately. However, slight variations may occur due to screen settings, lighting, or photography.
- All jewelry products are subject to availability.
Pricing & Payments
- All prices are listed in applicable currency and are subject to change without notice.
- Full payment must be completed before order processing and shipment.
- Secure payment gateways are used for online transactions.
Orders & Cancellation
- Orders may be cancelled only before shipment.
- We reserve the right to cancel any order due to:
- Product unavailability
- Payment issues
- Suspicious or fraudulent activity
- Incorrect pricing or product information
Shipping & Delivery
- Delivery timelines are estimated and may vary depending on location and courier services.
- We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Returns & Refunds
- Returns and refunds are subject to the Return & Refund Policy.
- Products must be returned unused and in original packaging to qualify for refunds or exchanges.
Intellectual Property
- All website content including images, logos, product designs, text, and graphics are protected by intellectual property laws.
- Unauthorized use, reproduction, or distribution is prohibited.
User Conduct
Users agree not to:
- Use the website for unlawful activities
- Attempt to disrupt website security or functionality
- Provide false or misleading information
Limitation of Liability
We shall not be liable for:
- Indirect or incidental damages
- Losses resulting from misuse of products
- Delays or interruptions beyond reasonable control
Privacy
Use of personal information is governed by the Privacy Policy.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations.
Contact Support
For any questions regarding these Terms & Conditions, contact:
shubha@selenes.in