Introduction
At Selenes we recognize the joy of promptly receiving your new jewelry pieces. To ensure your satisfaction, we strive for a seamless and efficient shipping process. Below are the details of our shipping policy:
1. Domestic Orders (India):
-Order processing time is 24 to 48 hours.
-Delivery time ranges from 4 to 6 business days depending on your location.
-Please note that shipping times may vary due to reasons such as holidays, natural disasters, or other unavoidable external factors beyond our control.
2. Customized Orders:
- Customized orders may require a longer processing time than normal orders, depending on each product and order.
- Customized products cannot be returned or exchanged.
3. International Orders:
1. Processing time is 24 to 48 hours.
2. Delivery time ranges from 7 to 14 days depending on the location.
3. Delivery times may vary due to external factors beyond our control, such as customs clearance or unexpected delays.
4. International orders cannot be returned or exchanged.