Privacy Policy

Your privacy is important to us. This Privacy Policy explains how personal information is collected, used, and protected when you use our website or make a purchase.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order history
• Device and browsing information

How Your Information Is Used

Your information may be used to:

• Process and deliver orders
• Provide customer support
• Send order updates and notifications
• Improve website experience and services
• Prevent fraudulent transactions
• Comply with legal obligations

Payment Security

Payment information is processed through secure payment gateways. Sensitive payment details such as card numbers are not stored on our servers.

Sharing of Information

Personal information is not sold or rented to third parties. Information may only be shared with:

• Shipping and delivery partners
• Payment service providers
• Legal authorities when required by law

Cookies & Tracking

The website may use cookies and similar technologies to:

• Improve browsing experience
• Remember customer preferences
• Analyze website traffic and performance

Users can disable cookies through browser settings if preferred.

Data Protection

Reasonable security measures are used to protect personal information from unauthorized access, misuse, or disclosure.

Marketing Communication

Customers may receive promotional emails or messages regarding offers and updates. You may unsubscribe from marketing communications at any time.

Third-Party Links

The website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Policy Updates

This Privacy Policy may be updated from time to time without prior notice. Continued use of the website indicates acceptance of the updated policy.

Contact Support

For privacy-related questions or concerns, contact:

shubha@selenes.in